Neat Legacy Support Community

Welcome to Neat's Legacy Support Community.
Here you will find questions and answers from customers just like you!

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

neat database

bette read - Jan 14, 2017 08:18AM

i cannot access my neat database. i am 79 years old and one day it was there and then it wasn't. so, you must treat me as though i am 5 as i can't figure it out. i am on windows 10.

1 Community Answers

Lee M. Jan 16, 2017 09:17AM The Neat Company Agent


Please take a look at your error log: http://www.neat.com/helpcenter/reading-error-log-neat-windows/. Once you have done so, please check our online Help Center for further troubleshooting assistance.

rated: -6
Up Down

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
Ask a Question