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Neat Retired Products Support Community

This Community forum is provided to Neat customers looking for answers to support questions for end-of-life versions of Neat scanners & software. This site will be moderated by Neat personnel but live agent support is no longer provided. In addition, the community is designed to be a portal for Neat users to share answers to technical support and usage questions. Thank you for helping make this community a successful tool for Neat users!


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Searchable PDFs

Rob - Jan 09, 2017 08:46PM

The PDF created after scanning a double sided document is not searchable in Neat 5.7. What am I doing wrong? I have checked the Searchable PDF menu option in settings. 2-sided, B/W, Saving to FOlder

1 Community Answers

Lee M. Jan 10, 2017 09:24AM The Neat Company Agent

Rob—

The PDF is not directly searchable from within Neat 5.7. You can use Neat’s search feature to locate the item (http://www.neat.com/support/windows-v5/search/). You can also export your document out of Neat, then use the search function of your PDF viewer.

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