This Community forum is provided to Neat customers looking for answers to support questions for end-of-life versions of Neat scanners & software. This site will be moderated by Neat personnel but live agent support is no longer provided.
I have just learned of the retirement of the cd software. I have all my current data on one computer and just bought a new one. Upon purchasing new software for a current user, will transferring my data from the old pc to the new migrate?
What is the correct order of operations for what I am about to attempt.
Thank you for your assistance and help.
Without purchasing a NeatCloud subscription, you will have to manually copy your database from the old computer to the new computer. The easiest method is to perform a backup of your database, copy the backup to the new computer, then restore the backup. Please visit the Help Center for steps to create a backup: http://www.neat.com/helpcenter/neat-backup-guide/