-->
Neat Retired Products Support Community

This Community forum is provided to Neat customers looking for answers to support questions for end-of-life versions of Neat scanners & software. This site will be moderated by Neat personnel but live agent support is no longer provided.


Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Windows Mac Data Imort

Randy Wachs - Nov 24, 2016 01:07PM

My Windows PC and one complete NAS backup was destroyed from lightning strike (APC fried too). My last backup includes Neat data from several years. I have a MacBook Pro and don't want to reload the s/w onto a Windows box just to open and export years of files to PDF. Can the cloud sync service simply upload my last data files or my last backup files (I have both) without the Windows software installed and then allow me to import this data into the Mac software which I now have installed on this Mac? Thanks in advance for your help and support in addressing this issue!

1 Community Answers

Lee M. Dec 05, 2016 10:28AM The Neat Company Agent

Randy—

You will have to sync the files from a Windows machine. Once they are synced to the cloud, you can use the sync to download them from the cloud in the Mac software.

rated: 0
Up Down

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
Ask a Question