This Community forum is provided to Neat customers looking for answers to support questions for end-of-life versions of Neat scanners & software. This site will be moderated by Neat personnel but live agent support is no longer provided.
Hi, I currently use Neat Desk version 4.0.3 on my Mac which is running OS X Lion 10.7.5 & I need to upgrade my Operating System to macOS Sierra. I am just checking to see if this Version of Neat will be compatible with OS Sierra..... Please help. Thank you very much!
Version 4.0.3 is out-of-date, and may not be compatible with Sierra. You can download the latest versions of Neat here: http://www.neat.com/support/download-neat-software/.
The steps to download are available here: https://neat.desk.com/customer/portal/questions/16962645-download-mac-legacy-software