This Community forum is provided to Neat customers looking for answers to support questions for end-of-life versions of Neat scanners & software. This site will be moderated by Neat personnel but live agent support is no longer provided. In addition, the community is designed to be a portal for Neat users to share answers to technical support and usage questions. Thank you for helping make this community a successful tool for Neat users!
I cannot open my old Neat program. Neat says they cannot help me and that I need to buy a new version. That's fine but I need access to my Neat files. How do I access my Neat files and export them to a readable file, ex into Excel or something. Thanks!
Please see the following page for several different export options included with Neat 5.7: http://www.neat.com/support/windows-v5/export/. If you are having trouble opening your database, please see our online Help Center: http://www.neat.com/helpcenter/nhsw/.