Neat Retired Products Support Community

This Community forum is provided to Neat customers looking for answers to support questions for end-of-life versions of Neat scanners & software. This site will be moderated by Neat personnel but live agent support is no longer provided.

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Deleting Reciepts

Joel Droba - Nov 08, 2016 01:47PM

When I scan in receipts from my NEATConnect scanner, they are initially added to the "recently added" default folder. I then go into that folder and categorize them, then move it to the correct file in the Filing Cabinet.

After I have done that, can I delete the receipt that is still showing in the Recently Added folder? Or if I do that, does it delete it permanently everywhere? From an IT perspective, did moving the receipt actually make a copy of the receipt in the new location, or is that just a link to the original file?



3 Community Answers

Lorenzo Nov 09, 2016 11:17AM
Hello Joel,

The 'Recently Added' folder is a filter. Meaning that the file is not actually stored there. Therefore, if you delete an item from the Recently Added folder then you will be deleting it from where-ever it is actually stored in the software.
rated: 0
Up Down
Teresa Mar 23, 2017 03:08PM
This is my second year using the neat scan. After I finalized scans from previous year, I deleted them in order to start over. So now that I a done I have 521 in my "receipts" folder. However when I click on my Cabinet Stats there is a gray folder of receipts totaling over 1300 receipts, but I can't view them. Could this be the receipts that I deleted last year?
rated: 0
Up Down
Lee M. Mar 23, 2017 03:13PM The Neat Company Agent


Have you emptied the trash in your Neat database? This might be artificially boosting the number of receipts in your database.

rated: 0
Up Down

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
Ask a Question