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Neat Retired Products Support Community

This Community forum is provided to Neat customers looking for answers to support questions for end-of-life versions of Neat scanners & software. This site will be moderated by Neat personnel but live agent support is no longer provided.


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Move data from PC to Mac?

Spencer - Oct 14, 2016 10:44AM

Is there a way to move my data from my PC to my new Mac without using the cloud?

4 Community Answers

Lee M. Oct 14, 2016 11:00AM The Neat Company Agent

The Windows and Mac versions of the legacy Neat software store their data in different formats, so there isn’t a direct way to move items from one program to the other. The easiest way to move your data is to export your items to PDF format, move them to the other computer, then importing them back in to Neat.

You can export several items to PDF at the same time – check here for steps: http://www.neat.com/helpcenter/exporting-pdf/
If you need steps to import PDFs to Neat on your Mac, please use the following link: http://www.neat.com/helpcenter/importing-item-neat-mac/

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Michael Aronson Nov 09, 2016 11:19AM
By far the best way is to set up a cloud account, sync your items up from PC and then down to a Mac version. You can then decide if you want to keep your handy Neatcloud account.
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Bob Delia Jan 15, 2018 10:39AM
how to import pdf's in to Neat on a MAC, the link above is not supported on Neat.
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Shana F. Jan 15, 2018 12:26PM
Both of the links worked for me but you have to copy and paste them in your browser.
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