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Send To Neat - Not Working

Sharon - Oct 07, 2016 02:56PM

Send to Neat is not working - How do I fix that?

5 Community Answers

Neat Oct 07, 2016 03:26PM The Neat Company Agent

If Send to Neat is not working as expected, you can find information to assist you in the following link:

http://www.neat.com/helpcenter/send-to-neat-issues/

rated: -4
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Michael Pharmes Feb 08, 2017 09:16AM
My neat is not working...I can log into it. password was changed. Its telling me to purchased software. I need explaination why I have to purchase software.
rated: -1
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Lee M. Feb 08, 2017 09:17AM The Neat Company Agent

Michael—

You don’t need to purchase a subscription to use the Legacy software. Legacy can be downloaded at https://neat.desk.com/customer/portal/articles/2731523-legacy-software-download

rated: -2
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Wade May 24, 2017 09:20AM
Note: Send to Neat link broken - gives 404 error code. from link listed below,.

Oct 07, 2016 03:26PM The Neat Company Agent
"If Send to Neat is not working as expected, you can find information to assist you in the following link:

http://www.neat.com/helpcenter/send-to-neat-issues/"

Please provide corrected link, thanks
rated: 0
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Lee M. May 25, 2017 10:00AM The Neat Company Agent

Wade—

See https://neat.desk.com/customer/en/portal/articles/2729834-troubleshooting-send-to-neat-issues-in-neat-5 for those troubleshooting steps

rated: 0
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