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Send to Neat not working

Neat - Aug 24, 2016 11:38AM

When I try to use Send to Neat, the page never shows up in my database. I am using Windows 10.

3 Community Answers

Lee M. Aug 24, 2016 01:39PM The Neat Company Agent

The Edge browser added in Windows 10 does not work with the Send to Neat feature. Try using another browser (Chrome, Firefox, Internet Explorer, etc.) http://www.neat.com/helpcenter/send-to-neat/

rated: -2
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Ed Jun 05, 2018 05:53PM
How do you get Send to Neat to work with Internet Explorer rather than Edge?
rated: 0
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Patty S. Best Answer Jun 05, 2018 06:26PM
There's nothing special needed to use Send to Neat with IE instead of Edge. You can open what you want to send to Neat in IE and print using the Send to Neat option. You can follow the steps here:
https://neat.desk.com/customer/en/portal/articles/2729770-windows-send-to-neat

If, on the other hand, you are having issues using Send to Neat, try the steps here:
https://neat.desk.com/customer/en/portal/articles/2729834-windows-troubleshoot-send-to-neat-issues
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