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Neat Retired Products Support Community

This Community forum is provided to Neat customers looking for answers to support questions for end-of-life versions of Neat scanners & software. This site will be moderated by Neat personnel but live agent support is no longer provided. In addition, the community is designed to be a portal for Neat users to share answers to technical support and usage questions. Thank you for helping make this community a successful tool for Neat users!


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Send to Neat not working

Neat - Aug 24, 2016 11:38AM

When I try to use Send to Neat, the page never shows up in my database. I am using Windows 10.

1 Community Answers

Lee M. Aug 24, 2016 01:39PM The Neat Company Agent

The Edge browser added in Windows 10 does not work with the Send to Neat feature. Try using another browser (Chrome, Firefox, Internet Explorer, etc.) http://www.neat.com/helpcenter/send-to-neat/

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