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This Community forum is provided to Neat customers looking for answers to support questions for end-of-life versions of Neat scanners & software. This site will be moderated by Neat personnel but live agent support is no longer provided.


NeatConnect :: Getting Started

Last Updated: Mar 05, 2018 01:22PM EST

NeatConnect - NeatConnect overview - step 2

Welcome to the newest edition of Neat scanners, NeatConnect, the wireless scanner that eliminates the need for a computer, scans directly to Neat cloud service and other cloud services, and enables you to scan your files from anywhere.

NeatConnect offers a wide variety of features to simplify your scanning needs. Click on the links below to learn more about how to use NeatConnect:

See the links below for for info on how to get started with the NeatConnect. Click here to view our PDF user guide that you can download or print.

 

Please Note: If you run into any problems getting started with the NeatConnect, click here to view our troubleshooting guide.

  • Creating a Neat Account
    When you setup your NeatConnect for the first time, you will be prompted to create a Neat account. Click here for instructions on creating a Neat account for the first time.
    NC new or existing user

     


  • Accessing your data online
    Items that you scan with your NeatConnect to your Neat cloud account can be accessed from any browser at https://cloud.neat.com/ Once logged in, you can find your scans in the From NeatConnect folder in the Inbox. Here you can access, edit and upload information to your account.

     

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  • Account Management
    Once logged in to your Neat account, you can manage your account settings, including your Neat Cloud and NeatVerify subscription plans, activation services and accounting connections. Click here for more on managing your Neat account.

     


  • Local Access Mode
    NeatConnect can broadcast it’s own local Wi-Fi signal. You can then connect a nearby Wi-Fi device to NeatConnect so you can view all of the saved images in NeatConnect on that Wi-Fi device. Click here to learn how to save those images directly to other Wi-FI devices or to push them to other destinations from the device.
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Getting Started Help!
If you run into any problems getting started with the NeatConnect, click here to view our troubleshooting guide.

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