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Neat Retired Products Support Community

This Community forum is provided to Neat customers looking for answers to support questions for end-of-life versions of Neat scanners & software. This site will be moderated by Neat personnel but live agent support is no longer provided. In addition, the community is designed to be a portal for Neat users to share answers to technical support and usage questions. Thank you for helping make this community a successful tool for Neat users!


Windows :: Sync Settings

Last Updated: Mar 29, 2018 04:34PM EDT

To access your sync settings in Neat 5, simply click on your name in the top right corner of the software. From the drop-down menu that appears, you will be presented with multiple options regarding  the sync to the Neat Cloud Service.

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Sync Settings: 

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Sync: When the Sync feature is on, Neat will routinely sync new information to the Neat Cloud Service. You can select the Sync option to manually prompt the sync process to start. It will also display the percentage until  sync completion.

Sync Settings: Select the Sync Settings option to turn sync on and off.

My Account: Select My Account to quickly access your Neat Cloud account preferences, where you can change your password, account name, or subscription plan.

View Files Online: Select View Files Online, to access your synced data directly in Neat Cloud Service via a web browser.

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