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Neat Retired Products Support Community

This Community forum is provided to Neat customers looking for answers to support questions for end-of-life versions of Neat scanners & software. This site will be moderated by Neat personnel but live agent support is no longer provided. In addition, the community is designed to be a portal for Neat users to share answers to technical support and usage questions. Thank you for helping make this community a successful tool for Neat users!


Windows :: Report Preview Error

Last Updated: Mar 05, 2018 01:45PM EST

When creating a report on Windows 5.7, Neat for Windows is unable to create a report preview in Step 4.

However, if no images are used to create the reports, a preview will be generated.

In some cases, the files the Neat software uses to run can become corrupted or may have been inadvertently deleted.

To resolve this issue, follow these steps to repair Neat’s Core Files.

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