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Error 'Signature of this program is corrupt or invalid'

Last Updated: Jan 31, 2017 04:08PM EST

Microsoft released a security update on Tuesday, January 12th 2016.  This update has changed the way Windows Internet browsers detect suspicious software and is now flagging our software as ‘corrupt or invalid’.  You can check out the release notes from Microsoft here.  Please rest assured that our software is safe to download and install.  We are currently working to resolve this issue with Microsoft.

In the meantime, if you are seeing the message ‘Signature of this program is corrupt or invalid’ please follow the steps below or use an alternate browser such as Chrome or Firefox.

Follow the steps below to install Neat depending on your operating system.

Windows 7:

  1. Choose the ‘View Downloads’ button
  2. Find the Neat installer file that was just downloaded in the folder that appearsdownloads-window
  3. Right-click on the file and choose ‘Run Anyway’run-anyway

Windows 8 and 10:

  1. You will see the following message.  Click the More Info text
  2. Next, click the ‘I understand the risk and want to run this app’
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