-->
Neat Retired Products Support Community

This Community forum is provided to Neat customers looking for answers to support questions for end-of-life versions of Neat scanners & software. This site will be moderated by Neat personnel but live agent support is no longer provided. In addition, the community is designed to be a portal for Neat users to share answers to technical support and usage questions. Thank you for helping make this community a successful tool for Neat users!


Windows :: Turn Sync On or Off

Last Updated: Mar 29, 2018 04:34PM EDT

Learn how to turn Sync on or off in Neat. The Neat cloud service sync button in Neat 5.6 is in the upper right corner.

1. Sync button moved USE

Turn Sync on/off

  1. Click the Sync button to access Sync options on the drop-down menu.
    2. Sync menu
  2. To start syncing, simply click on Sync at the top of the list. If Sync is already on it will automatically sync any changes to your Neat cloud service account. If Sync is off, a pop up window will appear allowing you to turn it on.
    3a. Sync off toggle
  3. You will then be presented with a log in screen. Enter your Neat cloud service account email and password to proceed.
    4. after turning on
  4. The Sync will then be on and automatically sync any changes to your Neat cloud service account.
Ask a Question