This Community forum is provided to Neat customers looking for answers to support questions for end-of-life versions of Neat scanners & software. This site will be moderated by Neat personnel but live agent support is no longer provided.

Retired :: Mac :: Organize

  • Modify Category Lists - MAC

    1 Community Answer Dec 01, 2018 02:34PM EST

    I have duplicate and or obsolete vendors and categories that I would like to edit or delete... how does one do...

  • Vendor Categories

    1 Community Answer Nov 10, 2018 08:53AM EST

    Hello, I need to reassign a vendors' category that was input incorrectly. Is there a way to do this in b...

  • Crashes

    1 Community Answer Aug 15, 2018 04:33PM EDT

    I have Neat v 4.5 (450099) and have increasingly multiple crashes. Data gets lost each time that happens of co...

  • Corrupt files

    1 Community Answer Aug 08, 2018 06:54PM EDT

    I have been using Neat since 2011 and have accumulated thousands of documents in my database. I am currently...

  • password folders in cabinet

    1 Community Answer Jun 11, 2018 06:28PM EDT

    Can i password protect a folder in my cabinet/

  • group receipts

    1 Community Answer Nov 23, 2017 12:28AM EST

    In the old software I was able to group scans together, such as a receipt with the credit card info and a rece...

  • Error message

    1 Community Answer Sep 29, 2017 01:33PM EDT

    I'm trying to add data to an already scanned item. Gives me "error message cocoa 21.

  • Merge Libraries

    1 Community Answer Aug 17, 2017 12:13PM EDT

    I have multiple libraries with NEAT. Not sure why, but I've had a couple of scanners with my Mac. Is th...

  • How to remove a vendor's name that's been misspelled?

    1 Community Answer Aug 17, 2017 03:07AM EDT

    Long ago I misspelled a vendor's name, and now it's part of my "legacy". I've correct...

  • changing color of input boxes

    1 Community Answer Jul 28, 2017 12:05PM EDT

    I want to change the color of the input boxes where you type in the company name... right now it is dark blue ...

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