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Neat Legacy Support Community

Welcome to Neat's Legacy Support Community.
Here you will find questions and answers from customers just like you!


Legacy :: Mac :: Scan

  • scanner model #ND 1000

    0 Community Answers Feb 21, 2018 03:54PM EST

    scanner not recognized

  • Scanning from Epson work Force 3620

    1 Community Answer Feb 10, 2018 05:16PM EST

    Believe this Epson scans using Twain. I am having issues getting it to scan to Neat. Scans show up in pictures...

  • High Sierra

    1 Community Answer Feb 06, 2018 07:43PM EST

    Has anyone been able to use neat desk ADF-070108 with high Sierra?

  • Desktop Scanner / Digital Filing System

    3 Community Answers Jan 30, 2018 05:14PM EST

    Our office is trying to use the NeatDesk Desktop Scanner machine. I installed the software but cannot activate...

  • Neat reversing the page order when scanning

    1 Community Answer Jan 27, 2018 01:06PM EST

    For no reason at all, Neat just started scanning pages in the reverse order. Nothing has changed. Anyone els...

  • Duplex Random Page Order

    1 Community Answer Jan 26, 2018 05:51PM EST

    I've upgraded to the latest driver for High Sierra - everything seems to work OK except for the duplex sc...

  • reading the receipts

    1 Community Answer Jan 24, 2018 06:37PM EST

    I scan my receipts, no problem but the scanner does not read any of the information on the receipt. I have to...

  • Mac OS 10.13.3

    1 Community Answer Jan 24, 2018 11:12AM EST

    Has anyone dared to update to Mac OS 10.13.3? Were you still able to use the Neat Scanner and software? The up...

  • compatibility

    1 Community Answer Jan 19, 2018 02:27PM EST

    Hello, I am purchasing the Snapscan iX500 scanner and want to get the Neat bundle with it. I do run a Mac wit...

  • Cant get NEAT to open up

    1 Community Answer Jan 17, 2018 01:33PM EST

    I am running Mac OS 10.13.2 and downloaded the new software for NT1000, I am unable to unzip the NEAT app and ...

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