Neat Legacy Support Community

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Here you will find questions and answers from customers just like you!


Legacy :: Mac :: Import

  • Date of receipt no longer importing

    1 Agent Answer 0 Community Answers Mar 20, 2017 03:06PM EDT

    It used to be that when I imported a receipt, the Neat report showed the date of the receipt. Now it only show...

  • input folder not found

    0 Community Answers Mar 12, 2017 10:22AM EDT

    Just updated to 10.12 and when I scan i get this error “D07996A3-69D8-4F2A-8D92-399DA5FA684B.tiff” couldn’t b...

  • Restoring files in Legacy 4.5 for Mac

    1 Agent Answer 0 Community Answers Jan 05, 2017 02:14PM EST

    I recently had to restore my computer. I don't understand how to restore my Neat files in 4.5 for Mac. ...

  • Windows Mac Data Imort

    1 Agent Answer 0 Community Answers Nov 24, 2016 01:07PM EST

    My Windows PC and one complete NAS backup was destroyed from lightning strike (APC fried too). My last backup ...

  • Opening files

    1 Agent Answer 0 Community Answers Sep 22, 2016 03:14PM EDT

    When I click on the NEAT symbol to open my existing files it says they can't be opened. This has been a p...

  • Date settings

    1 Agent Answer 1 Community Answer Sep 08, 2016 02:34PM EDT

    Everything I import has the same date and month and year as the setting example in preferences. When I enter...

  • photos

    1 Agent Answer 0 Community Answers Sep 01, 2016 07:35PM EDT

    Is there a way to attach photos to receipts of items on that receipt?

  • Import PDFs

    1 Agent Answer 0 Community Answers Aug 24, 2016 11:44AM EDT

    How do I import PDFs on my Mac into Neat?

  • Save documents to Neat

    1 Agent Answer 0 Community Answers Aug 24, 2016 11:44AM EDT

    I have a few items on my computer that are not PDFs that I would like to add to my library. Is there a way to ...