Neat Legacy Support Community

Welcome to Neat's Legacy Support Community.
Here you will find questions and answers from customers just like you!


Legacy :: Mac :: Import

  • desk software vs cloud

    1 Agent Answer 0 Community Answers May 16, 2017 01:16PM EDT

    We just switched from the Neat Desk to Neat Connect. I want my old software back as there were many more func...

  • Import my Cabinet from the previous Neat

    1 Agent Answer 0 Community Answers May 14, 2017 09:12AM EDT

    My previous version of Neat / Cabinet has all my files how do I import those files to this new software update

  • Migration of previous Neat file/folders

    1 Agent Answer 0 Community Answers May 13, 2017 01:03PM EDT

    How do I get previous Neat file folders moved over to cloud

  • Re: Mac/El Capitan

    1 Agent Answer 0 Community Answers May 06, 2017 11:15AM EDT

    Has NEAT released an update so desktop with El Capitan is compatible yet?

  • Getting a category field to show up

    1 Agent Answer 0 Community Answers Apr 11, 2017 09:32AM EDT

    This happened last year, too, and tech support helped, but now no one will help & I'm in a pickle. I&...

  • Date of receipt no longer importing

    1 Agent Answer 0 Community Answers Mar 20, 2017 03:06PM EDT

    It used to be that when I imported a receipt, the Neat report showed the date of the receipt. Now it only show...

  • input folder not found

    0 Community Answers Mar 12, 2017 10:22AM EDT

    Just updated to 10.12 and when I scan i get this error “D07996A3-69D8-4F2A-8D92-399DA5FA684B.tiff” couldn’t b...

  • Restoring files in Legacy 4.5 for Mac

    1 Agent Answer 0 Community Answers Jan 05, 2017 02:14PM EST

    I recently had to restore my computer. I don't understand how to restore my Neat files in 4.5 for Mac. ...

  • Windows Mac Data Imort

    1 Agent Answer 0 Community Answers Nov 24, 2016 01:07PM EST

    My Windows PC and one complete NAS backup was destroyed from lightning strike (APC fried too). My last backup ...

  • Opening files

    1 Agent Answer 0 Community Answers Sep 22, 2016 03:14PM EDT

    When I click on the NEAT symbol to open my existing files it says they can't be opened. This has been a p...