Neat Legacy Support Community

Welcome to Neat's Legacy Support Community.
Here you will find questions and answers from customers just like you!


Legacy :: Mac :: Getting Started

  • Mac V4

    0 Community Answers Mar 29, 2017 02:17PM EDT

    I just opened my new, never used, NeatDesk for Mac and installed the software on my MacBook Pro. When launchin...

  • PC to Mac w/ Legacy only

    0 Community Answers Mar 29, 2017 01:01AM EDT

    I used Neat on a PC w/ Windows 10.... motherboard died but files were saved & still accessible on hard dri...

  • cannot get NEAT to function

    1 Agent Answer 0 Community Answers Mar 27, 2017 08:46PM EDT

    Have 2 new Macs. One desktop, one MacBook Pro. Downloaded the Legacy software on both. Cannot get NEAT to sca...

  • Download Mac Legacy Software

    1 Community Answer Mar 22, 2017 06:02PM EDT

    I had a new hard drive installed and need to download Legacy Neat for Mac. Neat site directed me here. I don...

  • Scan to PDF only

    1 Agent Answer 0 Community Answers Mar 20, 2017 02:40PM EDT

    Hello. I have been using neat desktop on Windows. I don't want/need the cloud, I don't really even ...

  • CD

    1 Agent Answer 0 Community Answers Feb 28, 2017 05:37PM EST

    I bought my Neat off EBay. the sticker says "STOP" Insert CD and Install software before connecting ...

  • Locked Out of Account

    1 Agent Answer 0 Community Answers Feb 27, 2017 08:40PM EST

    We are locked out of our account and unsure how to regain access. Please advise. Thanks!

  • adding receipt to neat

    0 Community Answers Feb 25, 2017 04:22PM EST

    When in the print menu why when I select add receipt/document to Neat it isn't working anymore?

  • Multiple Windows of same database

    1 Agent Answer 0 Community Answers Feb 15, 2017 06:12PM EST

    When I launch Neat it always opens 2 windows of the same database. Is there a setting I need to adjust?

  • use of scanner & accessing neat mac

    1 Agent Answer 0 Community Answers Feb 10, 2017 06:28PM EST

    Our business uses the neat system. My husband ha been entering receipts in a scanner, but I have a ND1000 nea...