Neat Legacy Support Community

Welcome to Neat's Legacy Support Community.
Here you will find questions and answers from customers just like you!


Legacy :: Mac :: Getting Started

  • Unknown Error

    1 Community Answer Aug 03, 2017 08:03PM EDT

    EVerytime i attempt to open my scanner to scan an item it gives me a unknown error. (//epnmbmienjhgbolbhbdndkf...

  • downloading drivers for mac

    1 Community Answer Aug 03, 2017 05:48PM EDT

    I have downloaded the driver but they are not visible and my scanner is not working. /??I can see that you do...

  • Neat software for Mac Sierra

    1 Community Answer Aug 02, 2017 10:46AM EDT

    I installed neat version 1.4.8.20 on my new mac sierra. Got it installed, went to use the scanner and it won&#...

  • installing scanner software

    1 Community Answer Jul 29, 2017 01:31PM EDT

    need assistance in installing software/scanner Drivers ND 1000

  • Setting up Neatconnect for the first time on my mac

    0 Community Answers Jul 23, 2017 02:19AM EDT

    I bought a neat connect last year and started to try to figure out how to use it on my mac, without a subscrip...

  • which program do I download

    1 Community Answer Jul 12, 2017 08:37PM EDT

    I am and have been a neat customer for 5 plus years. I just updated my Mac to Sierra 10.12.4. Where do I fin...

  • HELP! New software not working

    1 Community Answer Jul 11, 2017 03:13PM EDT

    I need a LIVE person for tech support. Using a MAC running 10.12.4 Sierra Scanner is Neat NM1000. Have used...

  • Last Version of Mac Desktop for ND-1000

    1 Community Answer Jul 05, 2017 09:17PM EDT

    I have the ND-1000 and want to use it on a MAC. However when I download from links I have found it is asking f...

  • Account not fully setup

    1 Community Answer Jul 03, 2017 12:34PM EDT

    I purchased my Neat scanner Nc-1000 in summer 2016. I have been scanning using wifi to Google Drive without pr...

  • CD Installation without CD Rom, Don't want Cloud Subscription

    1 Community Answer May 31, 2017 04:04PM EDT

    Trying to set up our Neat scanner that came with a CD on a computer without a CD rom ! I have gone online and ...