Neat Legacy Support Community

Welcome to Neat's Legacy Support Community.
Here you will find questions and answers from customers just like you!

Legacy :: Mac :: Getting Started

  • Neat scanner and program

    1 Community Answer Oct 12, 2017 06:45PM EDT

    I've heard that you run specials now and then on scanners and the program. Was wondering if you have anyt...

  • Custom Fields

    1 Community Answer Sep 14, 2017 05:33PM EDT

    I have documents/tickets (approx. 100+) that I need some information taken off of and put into an Excel file. ...

  • SCSA4601EU driver for MAC

    1 Community Answer Aug 21, 2017 01:55PM EDT

    Does anyone know where I can download the driver for SCSA4601EU mobile scanner for mac?

  • Multiple windows of default data file

    1 Community Answer Aug 21, 2017 09:35AM EDT

    Every time I run Neat, it opens 2 copies of my data file. Been going on for 2 years. Is there a setting?

  • Unknown Error

    1 Community Answer Aug 03, 2017 08:03PM EDT

    EVerytime i attempt to open my scanner to scan an item it gives me a unknown error. (//epnmbmienjhgbolbhbdndkf...

  • downloading drivers for mac

    1 Community Answer Aug 03, 2017 05:48PM EDT

    I have downloaded the driver but they are not visible and my scanner is not working. /??I can see that you do...

  • Neat software for Mac Sierra

    1 Community Answer Aug 02, 2017 10:46AM EDT

    I installed neat version on my new mac sierra. Got it installed, went to use the scanner and it won&#...

  • installing scanner software

    1 Community Answer Jul 29, 2017 01:31PM EDT

    need assistance in installing software/scanner Drivers ND 1000

  • Setting up Neatconnect for the first time on my mac

    0 Community Answers Jul 23, 2017 02:19AM EDT

    I bought a neat connect last year and started to try to figure out how to use it on my mac, without a subscrip...

  • which program do I download

    1 Community Answer Jul 12, 2017 08:37PM EDT

    I am and have been a neat customer for 5 plus years. I just updated my Mac to Sierra 10.12.4. Where do I fin...