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Neat Legacy Support Community

Welcome to Neat's Legacy Support Community.
Here you will find questions and answers from customers just like you!


Legacy :: Mac :: Getting Started

  • Setting up my second Neat desk on MacBook Pro

    1 Community Answer Feb 02, 2018 07:28PM EST

    Is there a way - since this is a MacBook Pro - to set it up on my MacBook Computer. Fact: "You can'...

  • New to Neat

    1 Community Answer Jan 29, 2018 09:40PM EST

    I just purchased a Neat ND-1000 and after looking here on your site it appears that I may have made a poor dec...

  • Can't open file

    1 Community Answer Jan 21, 2018 05:32PM EST

    hi - I have a Mac running OS X 10.9.5. One day, without making any changes, I can no longer open my Neat data...

  • cant login

    1 Community Answer Jan 13, 2018 10:23PM EST

    Need help login please

  • Lost disk

    1 Community Answer Jan 03, 2018 01:24PM EST

    How can I set up my neat scan to a Mac when I lost my disk?

  • NR-30108 Won't show up on neat

    1 Community Answer Dec 30, 2017 11:56AM EST

    I went thru ALL of the legacy steps for High Sierra with Neat 4.5.0.99 & High Sierra Driver swapout in lib...

  • logging in

    1 Community Answer Dec 12, 2017 03:32PM EST

    I can't get past the first screen that asks for login credentials. It isn't accepting mine. I'...

  • legacy software Neat Library

    5 Community Answers Nov 30, 2017 01:54PM EST

    How can I use the Neat Library on my new mac. I have been using it for a couple of years and want to keep usin...

  • Driver download will not open

    1 Community Answer Nov 30, 2017 11:32AM EST

    This is what my Mac says when I try to open the download. “NeatScannersICDriver” can’t be opened because it is...

  • reinstalling next legacy software

    1 Community Answer Nov 11, 2017 01:23PM EST

    Configuration: NM-1000 Mac OSX 10.13.1 I have downloaded the legacy desktop software Neat-4.5.0.99.dmg an...

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