Neat Legacy Support Community

Welcome to Neat's Legacy Support Community.
Here you will find questions and answers from customers just like you!

Legacy :: Mac :: Getting Started

  • Multiple Windows of same database

    1 Agent Answer 0 Community Answers Feb 15, 2017 06:12PM EST

    When I launch Neat it always opens 2 windows of the same database. Is there a setting I need to adjust?

  • use of scanner & accessing neat mac

    1 Agent Answer 0 Community Answers Feb 10, 2017 06:28PM EST

    Our business uses the neat system. My husband ha been entering receipts in a scanner, but I have a ND1000 nea...

  • not working

    2 Agent Answers 1 Community Answer Feb 10, 2017 10:28AM EST

    I downloaded leagacy software but still asking me for a plan. I cannot get at my files. I am retired and only ...


    1 Agent Answer 0 Community Answers Feb 09, 2017 10:44AM EST

    I need a product key code for NeatReceipt scanner. This is a scanner purchased 2 years ago and not activated ...

  • Bank summary

    0 Community Answers Feb 08, 2017 04:44PM EST

    How to scan and transform a bank monthly summary


    1 Community Answer Feb 08, 2017 03:33PM EST

    18 character product key code provided on flap of CD envelope does not satisfy the 23 characters required to a...

  • Wrong Neat version is downloading

    1 Agent Answer 1 Community Answer Feb 05, 2017 12:23PM EST

    Hello, I was trying to download the latest version of Neat Desktop for Mac ( When clicking on the li...

  • MacPro Computer

    1 Agent Answer 0 Community Answers Feb 04, 2017 10:55AM EST

    I currently use Neat on my HP laptop, I have a Mac Laptop that I would also like to use Neat on, do I have to...

  • MAC Installation

    1 Agent Answer 0 Community Answers Jan 31, 2017 02:46PM EST

    I've upgraded to a new Mac and unable to install Neat as I'm getting this error message: You can’t ...

  • on screen rotating sun/star shaped symbol

    1 Agent Answer 0 Community Answers Jan 22, 2017 09:36PM EST

    Running OS X 10.10.5 with neat 4.1.0 and a ND-1000 scanner with cloud sync. I have this rotating star or sun s...