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Neat Retired Products Support Community

This Community forum is provided to Neat customers looking for answers to support questions for end-of-life versions of Neat scanners & software. This site will be moderated by Neat personnel but live agent support is no longer provided. In addition, the community is designed to be a portal for Neat users to share answers to technical support and usage questions. Thank you for helping make this community a successful tool for Neat users!


Retired :: Mac :: Export

  • Backing up on CD / DVD

    1 Community Answer Apr 16, 2018 09:50AM EDT

    How do I backup my data on a CD / DVD

  • App that changes entire database to PDF's

    1 Community Answer Sep 18, 2017 02:18AM EDT

    I ran across a link for an application (on the Neat.com site) that claimed to change a users current legacy da...

  • Export to Excel from computer

    1 Community Answer Aug 24, 2017 11:43AM EDT

    Will the Mac legacy software allow you to scan and export to excel directly from your computer and not use the...

  • Exporting multiple fields

    1 Community Answer Aug 07, 2017 11:27AM EDT

    I'm running Legacy Neat 4.0.3 on my Mac. After I scan in multiple business cards, how do I create a repo...

  • End of life exporting to ScanSnap

    1 Community Answer Jul 27, 2017 08:27AM EDT

    It's disappointing that Neat is doing this. But I bought a Fujitsu scanner to protect myself. Now I want...

  • Buy a Plans

    1 Agent Answer 0 Community Answers May 11, 2017 01:28PM EDT

    How shall I manage because I have no US bank card. I am European.

  • Export Neat Library to then use Neat on a NON-ElCapitain Mac

    1 Community Answer Apr 03, 2017 04:40PM EDT

    I see that El Capitan is causing Neat software to crash repeatedly and I can not access my data which is more ...

  • Neat Legacy Files

    1 Community Answer Mar 29, 2017 01:37PM EDT

    Where can I access files saved in Neat Legacy prior to January 6, 2017?

  • Legacy v4 crashes, can't open library to export

    1 Agent Answer 1 Community Answer Mar 24, 2017 11:53AM EDT

    Is there a 3rd party software or some other tool to extract or export documents from legacy v4 library? In No...

  • Change Date Format in V4 Mac

    1 Agent Answer 0 Community Answers Jan 15, 2017 04:10PM EST

    How do I change the format of the date in the date field in version 4 for mac? For example, instead of "...

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