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Neat Retired Products Support Community

This Community forum is provided to Neat customers looking for answers to support questions for end-of-life versions of Neat scanners & software. This site will be moderated by Neat personnel but live agent support is no longer provided.


Retired :: Windows :: Integrations

  • Neat window timeout

    1 Community Answer Apr 10, 2018 12:36PM EDT

    Though I'm not sure what controls it or the setting, I would like to increase the time before the Neat wi...

  • Other compatible software

    3 Community Answers Mar 24, 2018 12:02AM EDT

    What other accounting programs is the neatworks database compatible with. I am not interested in using the cl...

  • lost programs

    1 Community Answer Feb 26, 2018 05:17PM EST

    I recently had a computer problem which required a "reset". As a result my Neat Legacy programs bec...

  • Xero Integration

    1 Community Answer Feb 19, 2018 03:10PM EST

    Is neat working on, or will they ever have an integration with the accounting suite xero?

  • No longer suporrted

    1 Community Answer Feb 16, 2018 12:46PM EST

    Please help me update to the newest software. I have not used my system in some time and would like to begin ...

  • DropBox Sign In

    1 Community Answer Feb 16, 2018 11:12AM EST

    I am still having the same problem as indicated last year with the inability to integrate with my DropBox acco...

  • Changing email address on account

    1 Community Answer Feb 15, 2018 11:12AM EST

    I need to change the email address on my company's account. The former administer is no longer the compan...

  • syncing two desktop units in two separate locations

    1 Community Answer Jan 03, 2018 01:31AM EST

    I have desktop unit in my PA home and one in my Maui home. How can I get these to 'sync' so that I ...

  • Send to Neat installer

    0 Community Answers Dec 21, 2017 08:14PM EST

    The send to neat installer said something about the send neat driver not being removed. Now it's giving m...

  • multiple databases created in windows

    1 Community Answer Nov 01, 2017 03:33AM EDT

    My old laptop died but the tech was able to transfer all my information to my new laptop; however I wasn'...

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