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This Community forum is provided to Neat customers looking for answers to support questions for end-of-life versions of Neat scanners & software. This site will be moderated by Neat personnel but live agent support is no longer provided.


Retired :: Windows :: Organize

  • Trying to bulk change receipts to reimbursable

    1 Community Answer Nov 27, 2018 12:02PM EST

    I am going through old receipts from 2017 and trying to check them as reimbursable but doing each one individu...

  • Mac and PC Question...

    1 Community Answer Oct 25, 2018 11:29PM EDT

    I bought several of your hardware and I was sick of the upgrades that never worked. I am not happy to see you...

  • setting up column/Feild names in receipts

    1 Community Answer Oct 22, 2018 01:03PM EDT

    In the Neat scanning Program what dose the Column/field names under Receipts (GST/HST & PST/QST) stand for...

  • unable to edit fields

    1 Community Answer Oct 16, 2018 02:33PM EDT

    I was midway through scanning some check receipts and suddenly lost the ability to edit the data entry fields,...

  • Neat 5.7.1.474 fails to launch after restore of files from OneDrive

    1 Community Answer Oct 01, 2018 11:29PM EDT

    Hello: I in advertantly deleted my Neat database files in Microsoft Onedrive. I then restored those files us...

  • will not open

    1 Community Answer Aug 22, 2018 05:44AM EDT

    When I try to open the bar goes about 1/3 of the way, hesitates, then disappears from the screen.

  • Any printing starts Neat Receipts

    1 Community Answer May 05, 2018 08:13AM EDT

    No matter what I try to print from any app, it starts Neat Receipts and the only way I can close it is to {ERn...

  • Neat Columns not visible

    1 Community Answer Apr 24, 2018 11:13AM EDT

    The columns (with headings) have disappeared. However, in Item View, the heading are available, e.g., I can s...

  • neat receipt will not open

    1 Community Answer Feb 05, 2018 12:16AM EST

    when i open neat receipt it will open and close within 10 second. I was using the software for about 5 hours s...

  • Setting up template entires

    0 Community Answers Jan 18, 2018 03:52PM EST

    Is it possible to set up a template entry? For example every time I enter a prescription receipt it is from t...

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