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Neat Legacy Support Community

Welcome to Neat's Legacy Support Community.
Here you will find questions and answers from customers just like you!


Legacy :: Windows :: Import

  • Import previously exported files

    1 Community Answer Feb 17, 2018 02:11PM EST

    I had to reinstall the OS on my Windows 7 x64 bit machine. I exported the Neat cabinet before doing so. I have...

  • PDF imports have been sabotaged

    1 Community Answer Feb 15, 2018 11:56AM EST

    I get errors when I try to import a PDF file. I thought this might have been a problem with my computer, so I ...

  • PDF imports are blank

    3 Community Answers Feb 11, 2018 04:47PM EST

    When I try to import a PDF, it either crashes or imports a blank document. I have tried to remove the QSP f...

  • Importing

    2 Community Answers Feb 07, 2018 01:03PM EST

    I just received a legacy software to import my previous "neatworks.nwdb file. I cannot get them to impor...

  • Cannot drag & drop item from Receipts to another folder

    1 Community Answer Feb 01, 2018 03:50PM EST

    As of 2/1/2018 I cannot move items across folders from receipts into proper folders for accumulation. Is ...

  • Neat 5 to Current Version Restore Backup

    1 Community Answer Feb 01, 2018 12:17PM EST

    I have a backup file from Neat 5 and want to upload it to the current version of Neat. The "Import"...

  • email not set up

    0 Community Answers Jan 18, 2018 11:42AM EST

    My neat email is not working to receive receipts. ericjeffery@neat.com

  • import

    1 Community Answer Jan 16, 2018 01:39PM EST

    i am trying to move information from the cloud to my desktop - it is not working - can you give me some guidan...

  • No software

    1 Community Answer Jan 11, 2018 02:57PM EST

    I bought a neat scanner about a year ago, it stopped working. I just want to be able to scan to PDF locally. D...

  • Import a nwdb file

    1 Community Answer Dec 22, 2017 10:00AM EST

    Can you import a ImageDB1.nwdb file? It says it is a Neat Data file but it is not showing up when I browse/

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