Neat Legacy Support Community

Welcome to Neat's Legacy Support Community.
Here you will find questions and answers from customers just like you!


Legacy :: Windows :: Scan

  • Getting Scanner to work

    1 Community Answer Oct 15, 2017 11:13PM EDT

    I do not have a Neat account to store my scan database online. It has been some months since I used the scanne...

  • About beat scanner

    1 Community Answer Oct 13, 2017 12:38AM EDT

    Hello I am just wondering if I chose to purasche a neat scanner do I need an account as well? If so what is th...

  • scan not happening

    1 Community Answer Oct 10, 2017 10:16PM EDT

    I run a paper through the scanner - says 1 page processing then it says "blank page removed" - I can...

  • Multiple computer set-up

    1 Community Answer Oct 10, 2017 07:21PM EDT

    I am trying to use 1 scanner for 3 computers. I can get it to work on 1 computer but not finding the scanner ...

  • Neat mobile - SCSA4601

    1 Community Answer Oct 09, 2017 04:34PM EDT

    The scanner doesn't feed the paper but it does when I make the calibration and cleaning. The software fin...

  • original username

    1 Community Answer Oct 04, 2017 04:55PM EDT

    How do i find out what my original username and password was?

  • My NetReceipts NM-1000 Scans only Black Pages

    1 Community Answer Sep 30, 2017 11:35PM EDT

    Hello Help Desk, Thank you for your wonderful support and help. I have tried to find the solution for this...

  • Not able to scan since Neat Legacy switched to the cloud

    1 Community Answer Sep 30, 2017 09:46PM EDT

    How can I scan without using the cloud? I bought my machine in 2012 but didn't use it for the first time ...

  • scanner

    1 Community Answer Sep 24, 2017 02:15PM EDT

    My neat use to scan to computer when I moved it on it's screen from Outbox to Computer. Now for some reas...

  • Scanning bank & credit card statements to run reports

    1 Community Answer Sep 22, 2017 08:31PM EDT

    Hi, I have been searching for this answer for awhile. How do I scan bank and credit card statements into n...