Neat Legacy Support Community

Welcome to Neat's Legacy Support Community.
Here you will find questions and answers from customers just like you!


Legacy :: Windows :: Getting Started

  • CANNOT OPEN DATABASE

    0 Community Answers Mar 29, 2017 11:13AM EDT

    I have installed the software that came with the Neat scanner. When I try to open it, it says a connection to...

  • software installation

    0 Community Answers Mar 28, 2017 09:27PM EDT

    We purchased two scanners and downloaded latest legacy software. I support a air-gapped environment and need t...

  • I cannot use my neat 4.9.5.5 any more.

    1 Agent Answer 0 Community Answers Mar 27, 2017 12:09PM EDT

    when i try to use neat it is not lettimg me sign in. i reset password, but i get a message that my neat plan e...

  • nd1000 sn cnlf14993c1k2

    1 Agent Answer 0 Community Answers Mar 26, 2017 08:58AM EDT

    I have been trying to install the software for that model into my vista gateway laptop.It seems that I cannot....

  • Software

    1 Community Answer Mar 25, 2017 02:26PM EDT

    I just recently had to get a new computer which has Windows 10. I have a neat scanner but it is for Windows 7 ...

  • neat desk with legacy

    1 Agent Answer 0 Community Answers Mar 20, 2017 06:51PM EDT

    i lost my cd to install the drivers. and i can not use the pdf button to scan to pdf. please advise how i ca...

  • Neatdesk no power

    0 Community Answers Mar 20, 2017 06:18PM EDT

    I received a neatdesk 2 days ago as a gift. It was brand new out of the box and when I went to set it up yest...

  • locked out

    1 Agent Answer 0 Community Answers Mar 19, 2017 08:49AM EDT

    I have a new computer and reinstalled neat. It locked me out to get it working howard@yourmri.com Rosina1234

  • getting started with neat

    1 Agent Answer 0 Community Answers Mar 17, 2017 05:35PM EDT

    how can I get the neat scanner to work with out the cd software

  • Neat machine does not give out correct information when scanning

    1 Agent Answer 0 Community Answers Mar 17, 2017 12:36PM EDT

    I have had this neat machine for a few years. IT worked for a little while and then it started not working co...