Neat Legacy Support Community

Welcome to Neat's Legacy Support Community.
Here you will find questions and answers from customers just like you!


Legacy :: Windows :: Getting Started

  • Neat Files

    0 Community Answers Oct 19, 2017 03:29PM EDT

    I have two .nwdb files. How do I open them in Neat 5.4?

  • error message

    1 Community Answer Oct 17, 2017 10:44AM EDT

    I keep getting an error message when opening. It states Neat encountered an unexpected error during processing...

  • Scan to my PC vs. the Cloud

    1 Community Answer Oct 15, 2017 02:33PM EDT

    I just tried to install the Neat 1000 Cloud Software for the first time. It cannot be done. I un-installed it ...

  • NeatDesk scanner

    1 Community Answer Oct 13, 2017 10:30AM EDT

    I am trying to find the Neatdesk scanner itself. All i see is about the software. I use paperport now and can...

  • Deposits

    1 Community Answer Oct 08, 2017 10:30PM EDT

    I am a landlord and am wondering if there is a way to add a rent deposit from a tenant in the neat software. ...

  • login

    1 Community Answer Oct 07, 2017 07:47PM EDT

    try to login to many times and now it says to call customer service in order to login

  • Gray background

    1 Community Answer Oct 07, 2017 02:02PM EDT

    My old laptop that had the neat desk installed on it is no more. I got a new laptop with Windows 10. I downloa...

  • Legacy download- where ?

    0 Community Answers Oct 06, 2017 10:03PM EDT

    Hello. I had legacy software on my old laptop... it died. I want the legacy s/w on my new machine but cannot...

  • Unable to Open Neat

    1 Community Answer Oct 06, 2017 04:52PM EDT

    When try to open Neat, I get a popup saying "This App cannot run on this PC". This occurred while I...

  • Help

    1 Community Answer Oct 05, 2017 11:11AM EDT

    I need help setting up my new computer with my old neat scanner which I have had for years.