Neat Legacy Support Community

Welcome to Neat's Legacy Support Community.
Here you will find questions and answers from customers just like you!


Legacy :: Windows :: Getting Started

  • The computer I had neat desk on is down. I want to put neat desk on a...

    1 Community Answer Feb 21, 2017 01:47PM EST

    Please help me with installing neat desk on my new computer. The old computer is not working. Please provide...

  • Use of NeatReceipts mobile scanner

    1 Agent Answer 0 Community Answers Feb 20, 2017 02:53PM EST

    I use an eFile system already. I received the mobile Neat receipt scanner as a gift. Can I use it to scan an...

  • Can't Get Past Activation Screen on Legacy Software

    1 Agent Answer 0 Community Answers Feb 19, 2017 10:01PM EST

    I am a long time Neat Receipts user. Recently I switched to a new computer. Since I do not want to use the c...

  • Neat Legacy Activation

    1 Agent Answer 0 Community Answers Feb 19, 2017 12:32PM EST

    I needed to reinstall Neat on a new machine but can't get passed the 30-Day Free trial. I've tried ...

  • System has not been modified

    0 Community Answers Feb 17, 2017 07:45PM EST

    I am trying to install the driver (I tried both 32 and 64) and I get an error message about the system not bee...

  • Cannot activate

    1 Agent Answer 0 Community Answers Feb 17, 2017 04:09PM EST

    I installed Neat Legacy on a new PC and cannot get past the 30-Day Free Trial screen which appears after I log...

  • software for windows 10

    2 Agent Answers 1 Community Answer Feb 16, 2017 06:56PM EST

    I have the neat scanner for receipts. I bought it two years ago when I had a computer running Windows Vista. ...

  • Cannot activate Neat Legacy

    1 Agent Answer 0 Community Answers Feb 16, 2017 01:18PM EST

    I installed Neat Legacy on a new PC and cannot get past the 30-Day Free Trial screen which appears after I log...

  • Cloud?

    1 Agent Answer 0 Community Answers Feb 15, 2017 11:57PM EST

    Why is there no option to decline the 30 day trial for the cloud version? I have used Neat Receipts for many ...

  • how to use my neat desk without a subscription

    1 Agent Answer 0 Community Answers Feb 15, 2017 11:46PM EST

    We purchased a neat desk and when first installed it was ask to create a trial account. I want to use the Nea...