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Neat Retired Products Support Community

This Community forum is provided to Neat customers looking for answers to support questions for end-of-life versions of Neat scanners & software. This site will be moderated by Neat personnel but live agent support is no longer provided.


Retired :: Windows :: Getting Started

  • Compatabile hardware

    1 Community Answer Jun 13, 2018 04:14PM EDT

    Is the EPSON ES 500W Scanner compatible with your software?

  • Cannot open NEAT

    3 Community Answers May 30, 2018 07:22PM EDT

    After installing the new orange icon version of NEAT, the data that transferred is incomplete. I wanted to re...

  • Software for NM-1000

    1 Community Answer May 27, 2018 05:04AM EDT

    I have bought new Win10 64-bit laptop and need to download the software for the NM-1000 (S/N:CN09B7100004). W...

  • 5.71 nbkp files

    1 Community Answer May 25, 2018 12:30PM EDT

    how to load in reinstalled 5.71

  • Quickbooks generate duplicate bills

    1 Community Answer May 25, 2018 12:29PM EDT

    I have found some glitch in Quickbooks, And I think this issue not only for me, this is generally the most com...

  • Neat Won't Start

    1 Community Answer May 23, 2018 09:10PM EDT

    When I try to launch Neat 5.7 I get an error about conflicts-with-third-party-apps. There are no other apps a...

  • CAN ONLY SCAN ONE ITEM AT A TIME

    1 Community Answer May 21, 2018 04:37PM EDT

    Hi, I am not able to scan more than one item/receipt at a time. I have the legacy Neat icon on my desktop a...

  • Download legacy program file

    1 Community Answer May 21, 2018 03:26PM EDT

    Your video installation guide tells me to sign into my account but there are no live links on the sign in page...

  • Legacy software link

    1 Community Answer May 18, 2018 05:11PM EDT

    Is there still a link to download the old software? I realize it's retired, they won't help us anym...

  • neat has stopped working

    1 Community Answer May 02, 2018 08:49AM EDT

    I am getting the following: Neat Version: 5.7.1.474 Operating System: Windows 7 Operating System Type: x6...

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