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Neat Legacy Support Community

Welcome to Neat's Legacy Support Community.
Here you will find questions and answers from customers just like you!


Please note that this Community forum is provided to Neat customers who need answers to support questions for end-of-life versions of Neat software. This site will be moderated by Neat personnel but live agent support is no longer provided. In addition, the community is designed to be a portal for Neat users to share answers to technical support and usage questions. Negative comments, feedback, and discussions not pertaining to supporting these legacy versions will be removed. Thank you for helping make this community a successful tool for Neat users!

For more information, please see our Retirement FAQ’s


Am I using the Legacy version of Neat?

If your desktop icon (Mac or Windows) looks like neat for mac logo2 you are on a Legacy version.

If your desktop icon (Mac or Windows) looks like neatsoftware you are using Neat's cloud-powered software and is fully supported Here

NEW!! Limited Legacy Software support option available! Click Here for more details or Call us at 855-910-NEAT (6328)

Windows - Top FAQ's

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