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Neat Retired Products Support Community

This Community forum is provided to Neat customers looking for answers to support questions for end-of-life versions of Neat scanners & software. This site will be moderated by Neat personnel but live agent support is no longer provided.


NOTE: Effective July 31, 2018, All Neat Legacy software versions no longer connect/sync to Neat's cloud environment. Click Here for more details


Am I using the Legacy version of Neat?
If your desktop icon (Mac or Windows) looks like neat for mac logo2 you are on a Legacy version.
If your desktop icon (Mac or Windows) looks like neatsoftware you are using Neat's cloud-powered desktop scanner utility software and is fully supported Here

EXPIRES JULY 31, 2018 -- Limited Legacy Software support option available! Click Here for more details or Call us at 855-910-NEAT (6328)

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